1. Acceptance of Terms
By accessing the The Shift India website or booking our packers and movers services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please refrain from using our website or services.
2. Services Offered
The Shift India provides professional relocation services including Household Shifting, Office Relocation, Local Shifting, Car Transportation, Bike Transportation, Warehousing & Storage, Packing, Loading, Unloading, and Interstate Relocation Services.
3. Booking & Confirmation
Customers can request a quotation or book our services through our website, phone call, WhatsApp, or email. A booking is confirmed only after receiving confirmation from our team.
4. Pricing & Payments
Service charges depend on the distance, quantity of goods, packing requirements, floor level, transportation mode, and additional services requested.
- Customers will receive an estimated quotation before the relocation begins.
- Any additional service requested during relocation may incur extra charges.
- Full or partial payment may be required before or upon completion of the service.
5. Packing & Transportation
Our trained professionals use quality packing materials and safe handling techniques to minimize the risk of damage during transportation. While every precaution is taken, minor risks associated with transit may still exist.
6. Customer Responsibilities
Customers are responsible for providing accurate information regarding the items to be moved and ensuring proper access to both pickup and delivery locations.
- Provide complete pickup and destination addresses.
- Declare any fragile, valuable, or high-risk items before packing.
- Ensure someone is available at both locations during pickup and delivery.
7. Prohibited Items
Customers must not include hazardous, explosive, flammable, illegal, perishable, or prohibited items in their shipment. The Shift India reserves the right to refuse transportation of such items.
8. Delivery Schedule
Estimated delivery dates are provided based on normal operating conditions. Delivery may occasionally be affected by weather conditions, road closures, traffic, government restrictions, or other unforeseen circumstances.
9. Cancellation & Rescheduling
Customers may cancel or reschedule their booking by informing us in advance. Cancellation charges may apply if the request is made after dispatch preparations have begun.
10. Liability
While The Shift India exercises the highest level of care during packing, loading, transportation, and unloading, our liability is limited as per applicable laws and agreed service terms. We are not responsible for losses caused by natural disasters, accidents beyond our control, or incorrect information provided by customers.
11. Insurance
Transit insurance is available upon customer request and may involve additional charges. Customers are encouraged to insure valuable belongings for enhanced protection during transportation.
12. Website Usage
Users agree not to misuse our website, upload harmful content, attempt unauthorized access, or interfere with website functionality.
13. Intellectual Property
All website content including text, graphics, logos, images, icons, designs, and other materials are the exclusive property of The Shift India and may not be copied, reproduced, or distributed without prior written permission.
14. Privacy Policy
Any personal information collected through our website is handled in accordance with our Privacy Policy and used only for providing requested relocation services.
15. Changes to Terms & Conditions
The Shift India reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on this website.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact The Shift India through our Contact Us page, email, or customer support number.
Last Updated: June 2026
